Empire Heigths, Downtown Dubai, UAE

Effective Date: April 11, 2026

Welcome to Jets28 (“Jets28”, “we”, “our”, or “us”). These Terms of Service (“Terms”) govern your access to and use of the Jets28 website and any related services involving private jet charter, aircraft sales, aviation consulting, and related services.

By accessing or using our website, submitting an inquiry, requesting a quote, or engaging with our services, you agree to be bound by these Terms. If you do not agree, you should not use our website or services.

1. Services

Jets28 provides information and intermediary services related to:

- Private jet charter
- Aircraft sales and acquisitions
- Aircraft marketing and brokerage
- Aviation consulting
- Related aviation support services

Jets28 may act as an intermediary, broker, representative, or facilitator between users and third-party aircraft operators, owners, brokers, sellers, or service providers.

Availability of services, aircraft, pricing, schedules, and specifications may change at any time without notice.

2. Eligibility

You must be at least 18 years old and legally capable of entering into binding agreements in order to use our website and services.

By using Jets28, you confirm that:

- You are at least 18 years old
- You have the authority to act on behalf of yourself or any company you represent
- All information you provide is accurate and complete

3. No Guarantee of Availability or Pricing

Information shown on the website, including aircraft availability, charter rates, aircraft sale listings, specifications, and estimated pricing, is for informational purposes only.

Jets28 does not guarantee:

- Availability of any specific aircraft
- Final charter price
- Final sale price
- Flight schedule availability
- Accuracy of third-party listings

Final pricing, terms, and availability are subject to confirmation by the relevant aircraft operator, owner, seller, or service provider.

Quotes provided by Jets28 are non-binding unless expressly confirmed in a written agreement.

4. Charter Bookings

A charter request or inquiry submitted through the website does not create a confirmed booking.

A charter booking is only confirmed when:

- Jets28 or the relevant operator issues written confirmation
- Any required agreement is signed
- Required payment or deposit is received

Charter flights are operated by properly licensed third-party air carriers and operators. Jets28 is not the direct operator of aircraft unless explicitly stated.

Users are responsible for:

- Providing accurate passenger information
- Ensuring travel documents are valid
- Arriving on time for departures
- Complying with customs, immigration, health, and aviation requirements

Failure to provide accurate information may result in delays, cancellation, or additional charges.

5. Aircraft Sales and Brokerage

Jets28 may facilitate the purchase, sale, or marketing of aircraft.

All aircraft information, specifications, technical data, maintenance records, pricing, and availability are provided by owners, brokers, sellers, or third parties.

Jets28 does not guarantee the accuracy, completeness, or condition of any aircraft listing.

Before purchasing an aircraft, you are responsible for conducting your own:

- Technical inspection
- Legal review
- Financial review
- Due diligence

Jets28 is not responsible for any loss, defect, misrepresentation, or issue arising from an aircraft purchase or sale facilitated through the website.

6. Payments, Deposits, and Refunds

Certain services may require advance payment, deposit, or full payment.

Unless otherwise agreed in writing:

- Payments are due immediately upon confirmation
- Deposits may be non-refundable
- Cancellation fees may apply
- Refunds are subject to the terms of the relevant operator, owner, seller, or agreement

If a flight or transaction is canceled due to weather, technical issues, force majeure, regulatory restrictions, or third-party action, Jets28 may not be responsible for any refund beyond the amount recoverable from the relevant provider.

7. Prohibited Use

You agree not to:

- Use the website for any unlawful purpose
- Submit false or misleading information
- Attempt to interfere with the website or its security
- Copy, reproduce, distribute, or exploit website content without permission
- Use automated systems, bots, or scraping tools without written consent
- Impersonate another person or organization

We reserve the right to suspend or terminate access to the website if we believe these Terms have been violated.

8. Intellectual Property

All content on the Jets28 website, including:

- Logos
- Text
- Graphics
- Aircraft photos
- Website design
- Trademarks
- Software and code

is owned by Jets28 or used under license and is protected by copyright, trademark, and other applicable laws.

You may not copy, modify, reproduce, distribute, publish, or create derivative works without prior written permission.

9. Third-Party Services and Links

The website may contain links to third-party websites, operators, brokers, sellers, or service providers.

Jets28 is not responsible for:

- Third-party content
- Third-party services
- Third-party pricing or availability
- The accuracy of third-party information
- Any damages or losses caused by third-party websites or providers

Your use of third-party services is governed by their own terms and policies.

10. Limitation of Liability

To the fullest extent permitted by law, Jets28 shall not be liable for any:

- Indirect damages
- Incidental damages
- Consequential damages
- Loss of profits
- Loss of business opportunity
- Travel disruption
- Delays
- Missed flights
- Third-party conduct

Jets28’s total liability for any claim relating to the use of the website or services shall not exceed the amount paid by you directly to Jets28 for the relevant service.

11. Disclaimer

The website and all services are provided on an “as is” and “as available” basis.

Jets28 makes no warranties or representations regarding:

- Accuracy
- Reliability
- Availability
- Suitability for a particular purpose
- Continuous or error-free operation of the website

We do not guarantee that the website will always be secure, uninterrupted, or free from technical issues.

12. Indemnification

You agree to defend, indemnify, and hold harmless Jets28, its owners, employees, partners, affiliates, and representatives from any claims, losses, damages, liabilities, or expenses arising from:

- Your use of the website
- Your violation of these Terms
- Information you submit
- Any transaction or booking you make

13. Force Majeure

Jets28 shall not be liable for delays, failures, or cancellations caused by events beyond our reasonable control, including:

- Weather conditions
- Government restrictions
- Airport closures
- Strikes
- War
- Civil unrest
- Pandemic-related restrictions
- Technical failures

14. Privacy

Your use of the website is also governed by our Privacy Policy.

By using the website, you acknowledge that you have read and understood the Privacy Policy.

15. Changes to These Terms

Jets28 may update or revise these Terms at any time.

Updated Terms will become effective when posted on the website. Continued use of the website after changes are posted means you accept the updated Terms.

16. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the jurisdiction in which Jets28 is registered, unless otherwise required by applicable law.

Any disputes arising from these Terms or use of the website shall be resolved in the competent courts of that jurisdiction.

17. Contact Us

If you have any questions regarding these Terms of Service, please contact:

Jets28
Email: [email protected]
Website: www.jets28.com